Meet Our Team

Jessica Tucker
Agency President
Phone: (704) 786-2108

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Deeply rooted in Concord, NC, Jessica graduated from Concord High School and Wingate University with a B.A. in History.  She has been the co-owner, along with Jeremy Blackwell, of the Byrd Agency, Inc. since 2009 and is a third-generation Nationwide Agent.  Her grandfather was the retired Agent, Arnold Byrd, and her father, also retired, is Jim Blackwell. Jessica lives in Davidson, NC with her husband, daughter, and two dogs – Duke and Bear.

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Jeremy Blackwell
Operations Manager
Phone: (704) 786-2108

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Jeremy is an original Concord native. He is married to his wife, Nicole (Niki), They have two children, a daughter, Ellison and son, Hutson, along with one rescue dog, Sophie. Jeremy has a B.S. in Finance with a concentration in Risk Management and Insurance from the University of North Carolina at Charlotte Licenses.  He holds the following licenses: Property, Casualty, Life, Health, and Medicare Supplement/LTC.
Jeremy is a third-generation agent and has qualified for the following awards: Life University Qualifying Agency, Commercial Select Agent, On Your Side Certified Agency, Making of a Champion Award, and a Presidents Conference Qualifier.
He is a proud member of Rocky River Church and the Cabarrus Chamber of Commerce. In his spare time, he loves to travel, hike, fish and explore.

Shane Natale
Associate Agent
Phone: 704-786-2108

Shane specializes in commercial and personal insurance.  With a background in higher education, he wants to make sure that each client not only has the best policy to fit their needs but that they also understand the coverages they have purchased. 
Shane grew up in Concord, NC and went to Concord High School.  He is married and has 1 dog named Peep.

Michael Gainey
Associate Agent
Phone: 704-786-2108

Mike is extensively trained in commercial insurance and has the ability to match client need with company offerings. While he primarily focuses on business insurance, he also assists clients with personal insurance needs. 
In South Kannapolis, born and raised, on the playground is where he spent most of his days.  Chillin out maxin, relaxin all cool…shootin some b-ball outside of school.  He is married with two children and two dogs.

Kelly Hurst
Administrative Assistant
Phone: 704-786-2108

Kelly was born and raised in Concord, NC in Cabarrus County where she attended Northwest Cabarrus High.  After graduation, she wanted to stay local and chose to attend Pheiffer University.  She graduated from Pheiffer with a degree in Criminal Justice.  She loves to travel and spend time with her family!
At our office, Kelly handles billing, customer support, account changes and much more!